The Competition Bureau of Canada spoke with
The Comic
Book Bin about the issue of US pricing in Canadian comic book stores. They have
carefully studied the case before accepting to discuss with us, so they can
best inform Canadians.
To start with, subsections 74.01(2) and 74.01(3) of the
Competition Act of Canada are usually applicable to case of false price
advertising. For example, if a store claims that there is a 20% discount on an
item, it must be able to prove this. Thus, no false discounts or sales can
occur.
About American pricing, there are no particular
provisions under the Competition Act of Canada making the usage of US pricing
illegal, but at the same time, there are no provisions making it legal either.
This is a grey area that would have to be tested in court if the Competition
Bureau were to pursue such as case. The Competition Bureau will only pursue this
case, if Canadians complain about it and depending on the availability of
manpower. The query made by
The Comic Book Bin to the Competition Bureau was
not a complaint from a customer, but a media inquiry. Hence, it is recorded by
the Competition Bureau and they are now well aware of the issue of US pricing
in some Canadian comic book stores as of now, although they will adopt a wait
and see attitude based on the public’s response.
A comparison was made by
The Comic Book Bin about the
reaction of Canadians, if say, large retailers like Walmart Canada or Loblaws
were to put US prices on the goods within their stores. The representative from
the Competition Bureau agreed that this would certainly lead to countrywide
public outcry. I am of the opinion, that if a large Canadian retailer tried to
pull such a stunt, the Industry Minister of Canada would intervene directly and
swiftly to force the stores to change policy.
But in the comic book industry, a banana industry, it
seems, the public is apathetic and henceforth so are consumer protection
watchdogs and governments. The issue of US pricing is not something, as most
readers can guess, that has been an issue in Canada for goods purchased within
the country.
To be fair, not all Canadian comic book stores use US pricing.
Some visited recently take great care to announce the price in Canadian
dollars, even when using Diamond Comics’ POS system. However, some use practices
the nice folks from the Competition Bureau had no choice but to agree were
illegal. For example, some stores add the exchange rate difference on a bill as
a tax – an exchange rate tax. Now, there is no such tax in Canada, and of
course, the labelling of a charge as a tax is the exclusive privilege of
governments. However, in this case, it’s not up to the Competition Bureau to
take action, but Revenue Canada.
About the issue of US pricing, just because the
Competition Bureau has no direct statutes that deal with this issue, and
because no business has been tried under such accusation, thus creating
jurisprudence, it doesn’t mean that it is legal. For example, consumer
protection laws are a competency of Canadian provinces. It’s quite possible
that most provinces have specific rules against the use of US prices in their
jurisdictions or could interpret their existing laws as covering such consumer abuses.
In fact, all of this issue is a matter of
interpretation and the courts. As the media outlet that instigated this story,
the staff of
The Comic Book Bin is ill-placed to lodge complaints. I won’t
lodge any, as my job is to investigate stories, report to readers, not being
the principal instigator of news. I won’t lodge a complaint, but I will surely
continue to follow developments in this story.
I have to say that as a retailer, we had no choice but to adopt a policy where we converted US prices to Canadian. We pay our bills to Diamond (the exclusive distributor of all Marvel, DC, Image, Dark Horse and many other publishers) in US funds. In October when the dollar plummeted, we were operating at a loss.
Our only alternative was to pass the exchange rate on to our customers. We made sure that these prices were reflected on our website, and that our customers are well informed of this fact.
I wish this wasn't the case, but when prices can swing by 10-20% in a week, we have to protect our business.
I guarantee that if we were still charging the same for comics that we were in October, we would currently be out of business.
Hi Brian. What many people seem to confuse, is that it's not the fact that stores increase their prices to deal with the variable exchange rate. The issue is the final price posted on the product and in what currency it is labelled in.
That price fluctuate is not a problem. As the folks from the Bureau told me, a store can charge whatever it wants. It's up to customers to make up their mind about where to shop.
The problem is that many stores don't take the time to convert their price in Canadian dollars after adjusting them.
The variable rate has nothing to do with the final price on the product.
The whole grocery industry in Canada deals with variable prices that fluctuates within hours and for stock that is perishable, and of greater quantity than all of the comic book industry orders. Yet, prices at the stores are always in Canadian dollars.
You can toss comics in bags and put labels on them. You can put stickers under shelves if you don't want to affect the "mintness" of a comic book. Comic books are not even perishable and orders are not as frequent or as complicated as those of a say, a local grocer.
Why is it then so difficult to inform customers of the correct price on a product? Shouldn't customers be able to know what the final price of a product is consistently?
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